This Privacy Policy describes how EVNEST ("we," "us," or "our") collects, uses, discloses, and protects your personal data when you use the EVNEST application (the "App"). We are committed to handling your data in a transparent and responsible manner. For users in the European Economic Area (EEA), we process your personal data as a data controller in accordance with the General Data Protection Regulation (GDPR). For users in other regions, we process your personal data based on locally applicable data protection laws (such as the California Consumer Privacy Act / California Privacy Rights Act in California).
Your use of our App signifies your acknowledgment of this Privacy Policy. Please note that we rely on different legal bases for processing your data, as detailed in Section 2. For processing activities that require your consent, such as certain marketing communications or the use of precise location data, we will seek your explicit opt-in consent before proceeding. If you do not agree with this Policy, please do not use the App.
We only collect data for specific, explicit, and legitimate purposes. The legal basis applicable to EEA users is outlined below.
| Data Category | Examples Collected | Purpose & Legal Basis (EEA) |
|---|---|---|
| Account Information | Full name, email address, phone number | Legal Basis: Contract Performance. To create and manage your account and provide you with core services. |
| Usage Data | Charging times, duration, energy consumption, cost | Legal Basis: Contract Performance. To perform the charging service and calculate costs. |
| Device Data | Device ID, OS, IP address, MAC address | Legal Basis: Legitimate Interests. To maintain service security, prevent fraud, troubleshoot issues and improve functionality. Our legitimate interest is to ensure the network and information security of our services and to enhance user experience. You have the right to object to this processing. |
| Location Data | Precise, real-time location | Legal Basis: Consent (obtained at first use). To locate nearby chargers and enable remote control. You can revoke this consent anytime in your device settings. |
| Marketing Communications | Marketing preferences | Legal Basis: Consent. We only send marketing communications if you have explicitly opted-in. You can unsubscribe at any time. |
We use your information limited to the purposes described in this Policy. In addition to the legal bases stated in Section 2, we may also process data where necessary to comply with a legal obligation or to protect the vital interests of you or another person.
We do not sell your personal data. We only share data with third parties under the following circumstances:
Depending on your jurisdiction, you may have the following rights:
To exercise these rights, please contact us at service@evnest.net. You also have the right to lodge a complaint with your national data protection supervisory authority.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or for longer where required to comply with legal obligations (e.g., tax, accounting requirements). We have established an internal data retention schedule to govern the specific retention periods for different categories of data.
We implement technical and organizational measures, including encryption, access controls, and secure storage, to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we are committed to notifying the relevant supervisory authorities and, where required by law, you as the data subject.
This App is not intended for children under the age of 16 (or the lower age specified in your country, but not below 13). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take immediate steps to delete such information.
We may update this Privacy Policy from time to time. Any material changes will be communicated to you via a prominent notice within the App or directly via email (where applicable).
If you have any questions, concerns, or requests regarding this policy or your data rights, please contact us at:
Email: service@evnest.net
For EEA-related data protection matters, you may contact our Data Protection Officer (DPO) directly at: dpo@evnest.net.
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